Free Shipping On All Orders 📦

Shipping policy

Shipping Policy

At Joneex, we are committed to delivering your orders as quickly and efficiently as possible. Please note that all orders are processed within 1-3 business days, and are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Flat-free shipping rate:

Shipping CountryEstimated delivery timePrice
United Kingdom

Rest Of The World
5 to 8 Business Days

5 to 8 Business Days
Free Shipping

Free Shipping

Once your order has shipped, you will receive a shipment confirmation email with your tracking number(s). The tracking number will be active within 24 hours. You can use this number to track the progress of your shipment on the carrier’s website.

If you have entered an incorrect shipping address, please contact us immediately at contact@joneex.com. We will do our best to update the address for you, but please note that we may not be able to make changes after the order has been dispatched.

how do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become active. If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at contact@joneex.com with your name and order number, and we will look into it for you.

If you have any further questions, please don’t hesitate to contact us.

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